Frequently Asked Questions

What's this ABQ in a Box thing all about?

We love Albuquerque. With ABQ In a Box, we took all the best items of Albuquerque and put them in one amazing box for you to customize and send. Now you're able to send Albuquerque to anyone, anywhere in the world. Maybe you know someone who grew up in Albuquerque and misses it, have a kid off at college that could use a taste of home, or just have someone you want to share some ABQ love with. Either way, this is the perfect gift. ABQ in a Box is a product of the Albuquerque Tourism & Sightseeing Factory (AT&SF).

Wait, shipping is really free?

Yes, shipping is free for all orders shipped within the U.S. and to all APO/FPO (overseas military) addresses! Ready to order?

Do you ship internationally?

Yes, we do ship internationally! We currently charge a flat rate of $30 for a 5-item box and $40 for a 10-item box for international shipping and processing regardless of destination. Our international shipping method is USPS First Class International, which can take 7-21 days to arrive. While shipping is usually more expensive than this flat charge, we cover the rest of the costs. This international shipping and handling fee includes USPS tracking and insurance, so you should have no worry about your package being lost!

How many items come in each box?

At this time you can select a 9-item Holiday Edition Box. Coming 2019, you will be able to customize either a 5 or 10 item box of Albuquerque.

When can I expect my box to be delivered?

We typically ship orders within 2 business days after receiving the order. When your order is shipped you will receive an e-mail with your shipping confirmation and a USPS tracking number. If you choose our free shipping method, USPS standard shipping, you should expect for your order to arrive 3-5 business days after receiving shipping confirmation. If you choose to upgrade shipping to USPS Priority Mail you can expect your order to arrive within 1-3 business days.

Can I schedule a box to be shipped at a certain date?

 Yes, you will have the option to schedule a delivery date when you add a box to your cart and begin selecting items.

Can I place custom or large orders for an event? (Weddings, corporate event, etc.)

Of course! Contact us and we'll set you up.

What if you don't offer something I want to include my box?

We have searched all over Duke City in our attempt to offer all the best of Albuquerque in our boxes, so if there's something you think we're still missing, please contact us using the form below. We'd love to hear from you.

Were we able to answer your question? If not, contact us below.

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